Whizzygoose Privacy Policy

Last updated: 2 November 2026

Whizzygoose makes short educational cartoons for young children, published on YouTube, Facebook and Instagram. This policy explains what happens to information when you contact us on those platforms.

Who we are. Whizzygoose, contact: whizzygoose@gmail.com.

What we receive. When you send us a message or comment on our Facebook Page or Instagram account, we receive the message, your public name or username, and the platform's ID for your account. We do not ask for, and do not want, any other personal information.

Children. Our videos are for children, but our messaging is for parents and carers. We do not knowingly collect personal information from children. If a child sends us personal details, we do not use them, and we delete the message from our systems. Our YouTube videos are marked "Made for Kids".

How we use it. Only to answer your message. Simple questions (for example where to watch) may be answered by an automated assistant, which always says it is automated. Other messages are read by our team. We never sell or share your information, and we do not use it for advertising.

Health questions. We do not give medical advice through social media. Please speak to your child's doctor.

How long we keep it. Messages are kept for up to 12 months, then deleted. Backups are deleted after 30 days.

Where it is stored. On Google Cloud servers in the United States, encrypted.

Your choices. Email whizzygoose@gmail.com to ask what we hold about you or to have it deleted. We reply within 30 days.

Data deletion (Meta). To delete data we received through Facebook or Instagram, email whizzygoose@gmail.com with the subject "Delete my data" and the name or username you used. We confirm deletion by email. See also our data deletion page.